Affinity mapping
December 6, 2007
.flickr-photo { border: solid 1px #FFFFFF; }.flickr-yourcomment { }.flickr-frame { text-align: left; padding: 3px; }.flickr-caption { font-size: 0.8em; margin-top: 0px; } Affinity mapping, originally uploaded by dgray_xplane. Affinity mapping is... Read more...
Out of Context: Self-Gratification
December 6, 2007
“A society in which self-gratification is the norm is also a society in which there are no longer any criteria for making moral judgments. One feels entitled to have what one wants, whether or not one is worthy. Thus, moral judgments become dispensable.... Read more...
How to Recognize an Employee in Need
December 5, 2007
Every employee has personal problems that can affect his or her job performance. The range of problems is broad, from adjusting to life with a new baby to substance abuse or mental illness. Sometimes,... Read More →
James Kilts on Developing People
December 5, 2007
In Doing What Matters, James Kilts, former chairman and CEO of Gillette Company, shares a story about developing people: One of the most important responsibilities of a leader is to create the right environment and then give the employees development... Read more...
The Advisor’s Corner - Why Is My Organization’s Vision Unclear To Employees?
December 5, 2007
Question: My subordinates frequently asked for opportunities to speak with our business unit’s vice president in order to gain a sense of what she sees as the organization’s overall vision and what she feels is going well and what could be improved... Read more...
Pain Points are Defined by Customers, Not Solution Feature Sets
December 5, 2007
While on the subject of what vendors have been doing wrong (see last blog post) here’s another of my pet peeves. Why don’t CLM vendors view customer pain points in the same way customers view them? There’s a real Tower of Babel (or maybe just babble)... Read more...
Take a Tip from the CIA: Use Facebook to Recruit Employees
December 4, 2007
In December, 2006, the CIA opened a Facebook page devoted to recruiting employees into its National Clandestine Services group. It was the first time the agency turned to a social-networking site to m... Read More →
Carnival Of Small Business Issues - Edition 29
December 4, 2007
Welcome to the 29th edition of CoSBI. Us Atlantic Canadians have been spoilt over the last couple of years. We do not expect expect snow in December anymore, let alone a snow storm. But we have had some really good snow even as early as November. Who... Read more...
The Command Center
December 4, 2007
In my marketing system, I emphasize two important aspects of the game of marketing - the outer game and the inner game. Outer marketing is all about the strategies and tactics that get your message in front of your prospective clients. This is the... Read more...
Religion in the Workplace: What You Need to Know
December 4, 2007
Ramadan, Kwanzaa, Hanukkah, and Christmas occur at the end of the calendar year--not to mention Las Posadas, Three King’s Day and Winter Solstice! Employers, HR professionals and managers struggle with how to celebrate these holidays, recognize... Read more...